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Popshine Home Teeth Whitening Kit
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Frequently Asked Questions

When will I see results?

Every individual is unique, and many different factors are involved such as age,
lifestyle and genetics. You should notice a slight difference within the first couple of days of using PopShine. It is recommended to use PopShine for at least 7-14 consecutive days for 30 minutes. To get a “WOW your teeth are so white” result, it is recommended to use 21 to 28 consecutive days. Consistency and determination are THE KEYS, to getting a whiter smile!

What is the difference between a dentist office’s teeth whitening procedure and PopShine’s home procedure?

First off, the cost, time and sensitivity! At a dentist office, a strong ultraviolet light is used in conjunction with a very high percentage of hydrogen peroxide whitening solution. The light produces a heat and activates the hydrogen peroxide to act as a catalyst. WIth PopShine, our LED light provides a safe, very light heat to our whitening solution, which accelerates the solution to make your teeth white in the convenience of your home and on your time, and with no or very little sensitivity.

How much whitening solution should I apply on each tooth?

The first time using the whitening pen, you will need to twist the bottom of the pen several times slowly. Twist until you see the solution appear at the tip of the brush. We recommend applying one drop of whitening solution on 2-3 teeth. Twist the bottom of the pen again and repeat the process.

How many minutes should I leave the LED light and the whitening solution on my teeth?

It is recommended to use the blue light mode (15 minutes) for 2 sessions = 30 minutes a day for faster results. Refer back to “How to Use”.

When is it best to PopShine my teeth?

The very best time is in the evening before retiring to bed.  Make it apart of your evening routine.

What are the ingredients in the PopShine whitening solution?

The ingredients used are deemed safe and highly effective, and they are most often used by dental offices for their whitening treatments. Propylene Glycol, Glycerol, Deionized Water, Hydrogen Peroxide, Carbomer, Carboxymethylcellulose Sodium, Polyvinylpyrrolidone, Menthol, and Sodium Hydroxide.

What is the difference between Carbamide Peroxide (CP) and Hydrogen Peroxide (HP) in regards to teeth whitenin

Both are active ingredients and produce outstanding whitening results. HP breaks down faster than CP. HP releases most of its whitening power within 30-60 minutes.  Whereas CP breaks down into HP and releases 50% of its whitening power in the first 2 hours. Therefore, research has shown that HP whitens the tooth at a faster rate.

Can the LED light mouthpiece be cleaned?

Yes, it sure can! Because it is waterproof, thoroughly rinse the biting surface area with warm water. You may even use liquid hand soap to disinfect it and then rinse well.  Allow it to air dry or pat dry with a hand towel.  Be careful to avoid getting the battery/handle area wet. 

How many uses can I get in a fully charged LED light?

We recommend that you fully charge your LED light mouthpiece before you start. You will typically get 7 sessions on the blue light mode (15 min. timer), approximately 3 days of whitening time.

I have had grayish teeth my whole adult life, will PopShine make them white?

It sounds like you may have what is known as tetracycline-stained teeth, a permanent discoloration. Unfortunately, PopShine will not be able to make your teeth white.

I have some crowns and fillings, will PopShine hurt my dental work?

No need to worry about that! Only natural teeth will be affected by PopShine’s whitening solution. Your restorations will be safe, however, the color between natural teeth and restorations (ie crowns, fillings, veneers) could result in differences in color.

I have not had a cleaning or a dental exam in a long time, can I still whiten my teeth?

We highly recommend that you have a comprehensive exam and cleaning before you begin to whiten your teeth. Your teeth will whiten more effectively after a good cleaning by your dental hygienist!

Do you offer shipping free?

Woo Hoo, yes we do!! Shipping is free in the USA!

What if I realized I provided a wrong address and it was delivered to the wrong person?

Uh oh, unfortunately, PopShine takes no responsibility for buyers that provide an incorrect address. We are sorry, but we can not give a refund or send a replacement.

What is your return policy?

Because we so strongly believe in our product and value each customer, we offer a full refund, less the shipping fee, if you did not get the PopShine smile 30 days after your purchase date. However, we ask that you reach out to us first, so that we can help you achieve the PopShine smile!  We require an original before/after photo is that we may evaluate your results.  Moreover, you must return the product in full in like new condition, (including all accessories, except the bonus toothbrush) to PopShine with our provided return shipping label. Your refund, less the shipping fee, will be credited to your original payment method after we have received the product.

Do you offer a warranty?

We offer a 1-year warranty on the LED Light only.

Contact

PopShine
1445 Woodmont Lane NW, #1972
Atlanta, GA 30318
Email hello@popshinesmile.com

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