Frequently Asked Questions

Every individual is unique, and many different factors are involved such as age,
lifestyle and genetics. You should notice a slight difference within the first couple of days of using PopShine. It is recommended to use PopShine for at least 7-14 consecutive days for 30 minutes. To get a “WOW your teeth are so white” result, it is recommended to use 21 to 28 consecutive days. Consistency and determination are THE KEYS, to getting a whiter smile!

First off, the cost, time and sensitivity! At a dentist office, a strong ultraviolet light is used in conjunction with a very high percentage of hydrogen peroxide whitening solution. The light produces a heat and activates the hydrogen peroxide to act as a catalyst. WIth PopShine, our LED light provides a safe, very light heat to our whitening solution, which accelerates the solution to make your teeth white in the convenience of your home and on your time, and with no or very little sensitivity.

The first time using the whitening pen, you will need to twist the bottom of the pen several times slowly. Twist until you see the solution appear at the tip of the brush. We recommend applying one drop of whitening solution on 2-3 teeth. Twist the bottom of the pen again and repeat the process.

It is recommended to use the blue light mode (15 minutes) for 2 sessions = 30 minutes a day for faster results. Refer back to “How to Use”.

The very best time is in the evening before retiring to bed.  Make it apart of your evening routine.

The ingredients used are deemed safe and highly effective, and they are most often used by dental offices for their whitening treatments. Propylene Glycol, Glycerol, Deionized Water, Hydrogen Peroxide, Carbomer, Carboxymethylcellulose Sodium, Polyvinylpyrrolidone, Menthol, and Sodium Hydroxide.

Both are active ingredients and produce outstanding whitening results. HP breaks down faster than CP. HP releases most of its whitening power within 30-60 minutes.  Whereas CP breaks down into HP and releases 50% of its whitening power in the first 2 hours. Therefore, research has shown that HP whitens the tooth at a faster rate.

Yes, it sure can! Because it is waterproof, thoroughly rinse the biting surface area with warm water. You may even use liquid hand soap to disinfect it and then rinse well.  Allow it to air dry or pat dry with a hand towel.  Be careful to avoid getting the battery/handle area wet. 

We recommend that you fully charge your LED light mouthpiece before you start. You will typically get 7 sessions on the blue light mode (15 min. timer), approximately 3 days of whitening time.

It sounds like you may have what is known as tetracycline-stained teeth, a permanent discoloration. Unfortunately, PopShine will not be able to make your teeth white.

No need to worry about that! Only natural teeth will be affected by PopShine’s whitening solution. Your restorations will be safe, however, the color between natural teeth and restorations (ie crowns, fillings, veneers) could result in differences in color.

We highly recommend that you have a comprehensive exam and cleaning before you begin to whiten your teeth. Your teeth will whiten more effectively after a good cleaning by your dental hygienist!

Woo Hoo, yes we do!! Shipping is free in the USA!

Uh oh, unfortunately, PopShine takes no responsibility for buyers that provide an incorrect address. We are sorry, but we can not give a refund or send a replacement.

Because we so strongly believe in our product and value each customer, we offer a full refund, less the shipping fee, if you did not get the PopShine smile 45 days after your purchase date. However, we ask that you reach out to us first, so that we can help you achieve the PopShine smile! Moreover, you must return the product in full in like new condition, (including all accessories, except the bonus toothbrush) to PopShine with our provided return shipping label. Your refund, less the shipping fee, will be credited to your original payment method after we have received the product.

We offer a 1-year warranty on the LED Light only.